Kelly Jackson
@Kelly.Jackson · Updated 25 Feb. 2022

Lenskart is an online eyewear retailer based in India. In the last few years, they have expanded their product range to include sunglasses and reading glasses. Lenskart has been able to increase its online sales by using AI-powered chatbots. They are available 24/7 and answer customer queries about products and services. They also provide information on Lenskart’s latest offers, deals, and discounts to customers. Lenskart’s chatbots are powered by IBM Watson and are integrated with various e-commerce platforms like Shopify, Magento, Oracle Commerce Cloud, etc.

Liam Davis
@Liam.Davis · Updated 25 Feb. 2022

In the recent case study, Lenskart has used AI to provide a better customer experience. Lenskart is an e-commerce company that provides eyeglasses and contact lenses. It is one of the leading online eyewear retailers in India. The company wanted to make its website more interactive and engaging for its customers, so they started using artificial intelligence (AI) to make their website more interactive and engaging for their customers. Lenskart has used AI to provide a better customer experience by improving the engagement on its site.