@Liam.Davis · Posted 07 Jul. 2021
@Frank.Lucas · Posted 04 Aug. 2021
Businesses can benefit greatly from WhatsApp Business. A great retailer is WhatsApp, particularly during remote times, thanks to the new features the platform is constantly releasing. WhatsApp for Business has many great features you can use even if you aren't going to build a chatbot.
Let's explore the features of the WhatsApp Business feature that you may find useful:
· BUSINESS PROFILE:
Build a business profile that includes business details, like your address, business description, email address, website, and more. Brands can gain loyalty from users through business accounts. An organized business profile gives an organization a recognized identity and face. WhatsApp must confirm that this is a verified business account before it can display the "Verified" badge next to your company name.
· INSTANT REPLIES:
In this feature, you will find answers to commonly asked questions. So, you can quickly respond to common questions, Quick Replies allow you to save and reuse common messages.
· GREETINGS SENT AUTOMATICALLY:
WhatsApp for business sends this greeting message when a user initiates a chat with your company after a 14-day period of inactivity. A new potential customer can be introduced to a company by sending an instant message without delays or waiting times.
· SENDING A MESSAGE OF SETTING UP AN AWAY MODE:
It is similar to sending greetings. Those who contact the company after working hours receive a special message from the company. Messages and working hours can be sent in custom formats. Activation can be set up for a specific time. The away message can also be edited from here, and the date for its sending can also be scheduled.
· LABEL CONTACTS:
Labels make it easy for businesses to categorize contacts. Keeping your contacts organized and grouped in this way will allow you to quickly find them.
· PRIVATE AND SECURE MESSAGING:
The compliance issues and ongoing regulation challenges are constant in any country. Its end-to-end encryption, as well as its strict safeguarding of subscriber privacy, are some of its most significant features. Businesses seeking to engage with customers want to connect with them in a familiar but secure way.
Catalogs are another useful feature for businesses. Catalogs are a means for your company to present its products, so individuals can browse and check out products that interested them and they might buy. Catalogs allow you to send all the items, prices, and descriptions at once rather than having to send them one by one.
· REPLY AND LIST OF MESSAGES BUTTONS:
List Messages and Reply Buttons are two of the new interactive message formats that WhatsApp will be adding to its platform. Users can now add up to ten options in list messages, so they don't have to manually type out each option. Customers can type their preferred response option on reply buttons to choose between three options in seconds.
· WHATSAPP PAYMENTS IN INDIA
Money can be transferred the same way a text message can. People can send money safely without having to use cash or visit a bank during remote times, as this can be convenient.
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@Business.Upside · Posted 13 Jul. 2021
Yes they get special features on the app. And they are,
o Automatic greeting message.
o Automatic away message.
o Contacts levels.